Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
 

Shipping Time

Estimated delivery times may vary depending on your location:

• Metro Areas: 3–7 business days

• Provincial Areas: 5–12 business days

Please note that delivery times may be affected during holidays, peak seasons, or unforeseen courier delays.
 

Shipping Rates

Shipping fees are calculated at checkout based on your location and order size.
 

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
 

Incorrect Address

Please ensure your shipping information is correct before placing your order. True Grit is not responsible for delays or lost packages caused by incorrect addresses.
 

Delayed or Lost Packages

If your package is significantly delayed or lost during transit, please contact our support team and we will assist you as soon as possible.